One of a business’ main goals is to enhance its relationship with its clients. Whether your organisation is a bank, a hospital, a financial service company, or any other type of enterprise relying on the continued patronage of loyal clientèle, you need to make sure that your clients can trust you. But many organisations today rely heavily on confidential data and paperwork – a lot of documents are produced by different organisations, whether it be client or patient records, invoices, credit card information, internal memos, or financial records.
Whilst it is necessary to keep all your records and pertinent data, especially for a certain period, it is equally important to make sure that this data is secure at all times. Even the destruction and disposal of this kind of data need to be paid attention to so that you do not compromise your clients’ trust.
This is precisely where document shredding services come in. With a proper document shredding method, you can improve your existing relationship with your clients as they know that the information they have with you is protected at all times.
Trust is key
When clients know that their confidential information is not only properly stored but also properly destroyed by your organisation, they can rest in the knowledge that you are doing them a valuable service. They will not hesitate to continue transacting with you and will rely on you more and more for the service you provide. If, for any reason, clients have the feeling that their information will be compromised, this will prevent them from trusting you. With a proper document shredding procedure in place, you can earn your clients’ trust and loyalty.
No confidential information equals no theft
Identity theft is a problem that has become more common in recent years, as it is easy for thieves to gain access to even a small bit of information about an individual and use this to their advantage. But if you do not have the information in your hands any longer, then unscrupulous individuals have no opportunity to steal confidential data. The same goes if you have a properly secure document shredding procedure from a professional shredding firm which makes sure that their own staff undergo the most thorough background checks.
Under the law, your enterprise is also required to protect the information of your clients. If you are handling sensitive and confidential information as part of your service, then you are obligated by law to protect this data on your clients’ behalf. And one sure way to protect this information is by having a regular document shredding procedure for your organisation.
Protecting your employees is also a given with the proper document shredding procedure
As an enterprise, you are also liable to your employees. It is your responsibility to protect your employees’ data, such as their payroll information, their loans, and their taxes. But with a good document shredding process, you can kill two birds with one stone, as they say – eliminate the risk of client records and information from leaking out, and protect your employees’ personal records as well.
Secure shredding is a priority for any organisation today, what with the risks involved in confidential data. Secure shredding experts all agree – with the proper document shredding methods, you can enhance your relationship with your clients in more ways than one.